“Who Are You, User?”: Improving User Modelling Through Dialogue

User modelling is both a key component and important challenge in designing personalisedvirtual assistants. Thankfully, talking to a user (using a conversational interface such as adialogue model) can allow an agent to better understand their beliefs, needs, and desires.Zuckerman and Litman (2001) [1] provide some insight into how to use natural language tocreate and maintain … Read more

Scrutability and Proactive Intelligent Personal Assistants

Virtual assistants or Intelligent Personal Assistants (IPAs), as they are frequently called in literature, are currently mostly used for simple commands such as setting alarms, playing music, creating reminders, and getting weather information. Contrastingly, the IPAs of the future are envisioned to be personalised, proactive, and capable of performing elaborate tasks. Such systems would have to … Read more

Proactive Intelligent Personal Assistants – Simulation Framework

Intelligent Personal Assistants (IPAs) such as Apple Siri, Google Home, Amazon Alexa etc playa significant role in our everyday lives by assisting us in the information search and other day today tasks. These systems, however, possess the reactive behaviour which is achieved through arequest-response approach. While this behaviour is still helpful for the users to … Read more